backBack to Case Study
How an Invoice Management Software Improved the Performance of An NYC Digital Marketing Agency

How an Invoice Management Software Improved the Performance of An NYC Digital Marketing Agency

CLIENT’S ISSUES

CLIENT’S ISSUES

A digital marketing agency based in NY relied on manual spreadsheets with numerous excel formulas to handle their invoicing and payments.


As many have experienced, this method wasn’t the most efficient and prone to errors, hindering their ability to manage finances optimally and focus on more important things. As the agency expanded to include more services and complex projects, the billing process became even more intricate and complex, leading to an increased risk of errors. Despite a full-time staff member dedicating time and effort, mistakes still occasionally happened.

CHALLENGES

Time-consuming and error-prone manual invoicing process
Time-consuming and error-prone manual invoicing process
Lots of manual work and checking, leads to incorrect invoicing and delayed payments.
Lots of manual work and checking, leads to incorrect invoicing and delayed payments.
The more complex projects, The more it had risks for errors.
The more complex projects, The more it had risks for errors.

SOLUTION

To resolve these challenges, the digital marketing agency decided to adopt an invoice management software that would improve their invoicing process. They tried several invoicing software before finally sticking to Mauju Invoice. They particularly loved the following benefits/features:


  • Support multiple payment terms: The multiple payment terms support the diverse nature of their projects. Some projects require an initial commitment fee, some require retainment for after sales support, some are fixed every month, and more.
  • Lower costs: The subscription plan was competitive, plus the agency was able to save on employee hours.
  • Great support team: Mauju Invoice had a responsive support team to tackle any possible issues faced by businesses.
  • Continuously updated features: As a startup company, Mauju Invoice utilized many up-to-date features and had the flexibility to develop even more based on users’ feedback. This resulted in continuous updates that kept improving the invoicing software.
  • Super easy-to-use platform: The dashboard and interface were simple and yet beautiful. It's user-friendly even for those who are not tech-savvy.
    customer service and solution

    RESULT

    <p>The adoption of the Mauju Invoice management software has resulted in several benefits and improvements in their invoicing process. The software's support for multiple payment terms has accommodated the diverse nature of their projects, making it more efficient for them.</p> <br/> <p>The competitive subscription plan and responsive support team have reduced costs and helped the agency resolve any issues. Furthermore, the continuously updated features and user-friendly platform have made the invoicing process easier and more streamlined for everyone involved.</p> <br/> <p>Overall, the implementation of the Mauju Invoice software has been a positive and impactful solution for the company, which allowed them to focus more on delivering high-quality services to their clients.</p>

    The adoption of the Mauju Invoice management software has resulted in several benefits and improvements in their invoicing process. The software's support for multiple payment terms has accommodated the diverse nature of their projects, making it more efficient for them.


    The competitive subscription plan and responsive support team have reduced costs and helped the agency resolve any issues. Furthermore, the continuously updated features and user-friendly platform have made the invoicing process easier and more streamlined for everyone involved.


    Overall, the implementation of the Mauju Invoice software has been a positive and impactful solution for the company, which allowed them to focus more on delivering high-quality services to their clients.