Privacy Policy
This is the Privacy Policy of the Mauju website: https://www.mauju.com and mobile application (the “Application”), and any future affiliates or subsidiaries, “Mauju”, “we”, “us”, “our” and terms of similar meaning and our related products and services. It describes the information that we collect from you as part of the normal operation of our Application, and how we disclose and secure this information. It also describes your choices regarding the use, access, and correction of your personal information.
Mauju may also provide other websites. This Privacy Policy also applies to such websites which, for purposes of this Privacy Policy are included in the definitions of “Application”.
By accepting the Privacy Policy in registration or by visiting and using the Application, you expressly consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Service.
In this Privacy Policy, we use the following terms to describe different types of visitors to our Application. Our customers are called “Subscribers” and our Subscribers’ customers are called “Customers”. We use the word “staff” to describe persons to whom Subscribers give “staff” access on the Application. Together with registered users of our forum or other interactive areas of the Application, these people are collectively described in this Privacy Policy as “Users” of our Application.
What Information Do We Collect?
Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Application without telling us who you are or revealing personal information about yourself. Once you become a User, we require you to provide various contact and identity information, billing information, and other personal information as indicated on the relevant forms on the Application (which vary, depending on what kind of User you are). Where possible, on these forms we indicate which fields are required and which fields are optional.
In addition, as you use the Application, you can from time to time enter or send to us personal information. For example, if you are a Subscriber, you can enter your own timesheet and other billing information, and if you are a Customer you can enter information about the payment of any invoice submitted by a Subscriber. As you use the Application you can also from time to time enter personal information about third parties. For example, if you are a Subscriber, you can enter personal information about your Customers or your staff.
You always have the option to not provide information by choosing not to become a User or by not using the particular feature of the Application for which the information is being collected.
If you are a Subscriber, we collect your credit card information for billing purposes. And if you are a Customer who wishes to pay amounts to a Subscriber on a recurring basis, we collect and store your credit card information for payment purposes.
Some of our pages utilize framing techniques to serve content from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to Mauju.
We also make use of third-party companies to extract contact information (ie. phone numbers), which we will use to contact you in relation to marketing purposes and/or to enhance existing services and programs. Technologies such as cookies and similar technologies are used by Mauju and our partners (e.g., advertising, marketing, and analytics), affiliates, or other service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies to remember users’ settings, store login addresses, authenticate users, run website experiments, and store analytics data. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you with advertising based on your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may set your preferences by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
We, or our designated third-party service provider, may from time to time contact you by telephone. Such calls may as indicated by us, and with your consent, be monitored, recorded, stored, and used for the purposes specified in such calls.
How We Use Your Information
We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Application, to provide to you the services offered by the Application; resolve service and billing disputes; troubleshoot problems; bill any amounts due from you; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events, and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our Terms of Service; provide you with the system or administrative messages, and as otherwise described to you at the time of collection. On occasion, we use email addresses or other contact information to contact our Users to ask them for their input on our services, and to forward to them media opportunities.
We may also use personal information about you to improve our marketing and promotional efforts, analyze Application usage, improve our content and product offerings, and customize the Application’s content, layout, and services. These processes include automated decision-making and profiling information. The intention of the usage is to improve the Application and the Mauju application and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe, and customized experience while using the Application.
Sharing of Your Information
We will share or disclose your personal information with third parties only in the ways that are described in this privacy policy, including as follows:
Subscribers and Customers Information: In the normal operation of the Application Subscriber timesheets (including information entered by “staff” members) and invoices are disclosed to the applicable Customers, and Customer information is disclosed to the applicable Subscriber. In general, the information you enter on the Application is available to the other persons – whether they are Customers, Subscribers, staff members, or others – to whom you give access to your account or to whom you give access to the information through the normal operation of the Application.
Payment Information: We use credit cards and other personally identifiable information (such as PayPal email addresses) you submit to us on the Application, and other information that we collect, as required, to process payments you make through the Application through our payment processor intermediaries. We do not store credit card or other payment method information unless the Subscriber or their Customers choose to enter credit card information for use in the Mauju recurring profiles module; in all other cases, our payment processors have the sole and complete responsibility for the storage of credit card and payment information. We may also share personally identifiable information with our payment processor intermediaries for risk management and fraud prevention.
Related third-party products and services: From time to time, we may offer you opportunities to receive related products and services that integrate with, or complement, the services we offer via the Application. For example, you may have the opportunity to request financial products or services, including loans, from third parties. We will only share your information with such third parties if you choose to request their products or services (or to be assessed for eligibility to receive such products or services). If you do choose to request such products or services, we will provide your information to the relevant third party on your behalf, as required to provide the products or services you have requested. We do not control the use, storage, retention, processing, or disclosure of your information by such third parties, and this Privacy Policy will not apply to them. Your relationship with these third parties will generally be subject to their separate terms and conditions as well as privacy policies or statements, and we recommend that you carefully review these documents before requesting their products or services.
Aggregated Data: We will create statistical, aggregated data relating to our users and the Service for analytical purposes. Aggregated data includes data derived from Personal Information and obtained by Mauju from other sources in aggregated, anonymous form and does not identify any individual (such data is referred to as “Aggregate Information”). Subject to applicable laws and regulations, we use Aggregate Information to understand our customers and to develop, improve and/or market our Services. We may provide Aggregate Information to third parties.
Subsidiaries, Affiliates, and Service Providers: We may from time to time use the services of affiliates, subsidiaries, and unrelated service providers in the operation of the Application, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Application. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable, have equivalent or better security safeguards in place than us, and are able to live up to our and your expectations, including about the handling of confidential information. These companies are authorized to use your personal information only as necessary to provide these services to us.
Legal Requests and Business Transitions, Emergencies: In certain situations, Mauju may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Mauju may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceedings, (c) as otherwise required or permitted under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend the rights or property of Mauju and other users and (e) if Mauju is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Mauju will not purchase consent, sell, rent, or share consent to opt-in to our mobile SMS/texting program.
For further details on the specific third-party usage of our data, including a list of the partner organizations with whom Aggregate Information may be shared, please reach out to our team at [email protected].
Your Use of Other Persons’ Information
In order to facilitate the services provided by the Application, the Application allows you in certain circumstances to give other Users limited access to the personal information of other persons. For example, if you are a Subscriber, you may use the Application to give access to a staff member to the personal information of your Customers. By entering into our Terms of Service, you agree that, with respect to the personal information of other persons that you collect, use and disclose on the Application, you have all necessary consents and rights to collect, use and disclose that information as described in this Privacy Policy from time to time, and you agree that the indemnity you give to us in the Terms of Service applies to any non-compliance by you with the foregoing.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Mauju stores this information for the sole purpose of sending this one-time email, tracking the success of our referral program, and compliance with laws. Your friend may contact us at [email protected] to request that we remove this information from our database.
Other Information Collectors
Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties through the Application, whether they are Subscribers or Customers or otherwise, different rules may apply to their use, collection, and disclosure of the personal information you disclose to them. Since we do not control the information use, collection, or disclosure policies of third parties, you are subject to their privacy policies. We encourage you to ask questions before you disclose your personal information to others.
Correcting, Updating, and Transferring
Your Personal Information Upon written request, Mauju will provide you with information about what personal information we have about you. To review, delete, and update your personal information to ensure it is accurate, you may log in to your account to make the changes, or you may contact us at [email protected]. We will respond to your request within a reasonable timeframe. We may ask you for further information from you to help us respond to your request, including asking for government-issued identification.
Account Deletion
Mauju manages a business eco system that brings together contractors, companies, and customers. This network relies on the exchange and sharing of information that is important to others in your network. Tracked hours, sent invoices, paid invoices, and contractor invoices are all vital to other people that work with you. These are the official history of work done and amounts of money paid. The complexity and connected nature of the system require that this history exists in perpetuity to accommodate proper function and accounting for the other systems that you have connected to via contracting hours and invoices. Mauju will reasonably assure that information will be deleted in a compliant manner.
When a customer chooses to close an account we will remove your information from our marketing and billing systems. This will ensure that there are no further mailings or billings directed toward the canceled user.
As we continue to refine Mauju we will establish a method for the complete removal of all user information from the system without breaking accepted accounting principles for other connected Mauju accounts. This document will evolve as these new methods are defined and tested for permanent account deletion. Users wishing to be notified when this development is complete can indicate their wishes via [email protected].
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with services.
Our goal is to retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; this retention period may extend past the point at which you close your account.
The criteria that will be for determining periods of retention will be based on the type of data. For example, data relevant to accounting information will be retained for at least 7 years, whereas temporary cookie data of a web visitor may not be retained at all.
International Transfer of Personal Information
We do not share your personal information with third parties, unless it is necessary to carry out your request, for our professional or legitimate business needs, or as required or permitted by law. Where we do transfer your personal information to third parties or service providers, appropriate arrangements will be made in order to ensure correct and secure data processing in compliance with applicable data protection law.
For further details on the transfer of your personal information, including a list of the organizations with whom said information may be shared, please reach out to our team at [email protected].
Supplemental Policy Information
Invitations: You have the opportunity to invite others to work with you through your Mauju account. To do that, Mauju asks you to manually enter your contacts’ email addresses. As you direct, we then send them an invitation on your behalf or other notices reflecting changes you make to their status in your account.
If you click on a link to a third-party site, you will leave the Mauju site and go to the site you selected. If you elect to use a third-party product or service in conjunction with Mauju, you yourself enter into a license agreement with the third party for use of their product or service and their use of your data. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as Mauju. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third-party website that is linked to a Mauju site, you should read that site’s privacy policy before providing any personal information.
With your consent, we may post your testimonial along with your name. If you want your testimonial removed please contact us at [email protected].
Our Web site may include Social Media Features, such as the Facebook and Twitter buttons, and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, and which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Application. Your interactions with these Features are governed by the privacy policy of the company providing them.
When we act as a service provider (for example, by providing our services to another company that you interact with), we follow the instructions of the business that engaged us with respect to how we process your personal information. If you would like more information about how your personal information is processed by other companies, including companies that engage us as a service provider, please contact those companies directly.
However, we will normally collect personal information from you only where we need the personal information to perform a contract with you (e.g. to provide you with our Services), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time why we need to use your personal information. If we process personal information in reliance on your consent, you may withdraw your consent at any time.
If you have questions about or need further information concerning, the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact Us” section below.
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Application prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
It is our goal to make our privacy practices easy to understand. If you have questions, concerns, or if you would like more detailed information, please email our data protection representatives at:
Mauju
Jl. KH. Muhdi no.167
Maguwoharjo, Depok, Sleman,
Daerah Istimewa Yogyakarta
55282
(+62) 813-8663-2179
[email protected]
